1. Click "Program Management" on the left-side menu
2. Click "Client Communication" on the sub-menu
3. Navigate to the "Compose Message" section
4. Select if you want to write an "Email" or an "SMS"
5. To find a message template, you can use the filters such as "Sessions"
6. such as "Category"
7. then, you can select a template, this is optional
8. Select a Form to link it to the message
9. Enter the "Email Subject"
10. You can use the "[CLIENT_NAME]" button to insert the client name as a variable, on the message
11. Scroll down to find the "Message Content"
12. Format your message and insert images using the editor toolbar. Images are embedded in email and sent as MMS when SMS is selected (JPEG, PNG, or GIF). Click placeholders below to insert them at the cursor
13. Click "Select Recipients"
14. Click on the checkboxes to select recipients
15. Click here to "Preview Message"
16. Click "Close"
17. Click "Send Message" when you are ready