Setting Organizational Program Goals

1. On the left-side menu, select "Program"

2. Click "Programs"

3. Select the program you wish to edit and click on the "Edit" button

4. Go to the "Outcome Targets" section

5. Set the "Target Program Completion Rate (%)"

6. Set the "Target Client Goal Achievement Rate (%)"

7. Set the "Target Program Attendance Rate (%)"

8. Set the "Target Pre & Post Survey Improvement (%)"

9. Set the "Target Client Satisfaction Survey (# out of 5)"

10. Set the "Target Program Participation Rate (# out of 5)"

11. Set the "Minimum Contact Hours per Client"

12. Set the "Minimum Total Contact Hours per Program"

13. Set the "Target Total Service Hours"

14. Set the "Target Program Capacity Utilization (%)"

15. Set the "Target Number of Clients/Individuals Served"

16. Set the "Target Number of Households Served"

17. Set the "Target New Client Enrollment"

18. Set the "Target Service Encounters/Contacts"

19. Once finished, click "Update Program"