ROMA Fundamentals

Are you new to a Community Action Agency and wondering how your work connects to the bigger picture? This ROMA training course gives you the foundation you need to understand the framework that drives your organization every day. ROMA—Results Oriented Management and Accountability—is the performance system that all CSBG-funded agencies use to measure their impact and stay accountable to the families and communities they serve.

This ROMA training walks you through everything from the history of the framework to how it shapes real decisions at your agency. You’ll learn how Community Action Agencies assess community needs, design strategies that address those needs, and track outcomes that show whether programs are actually working. The three outcome categories ROMA measures—family and individual outcomes, community outcomes, and agency outcomes—give you a clear picture of how success is defined in Community Action work.

What You Will Learn

By the end of this ROMA training, you’ll be able to explain what ROMA is and why it matters—to a new coworker, a community partner, or anyone who asks. You’ll understand how your agency uses performance data to improve services, protect funding, and demonstrate real results to funders, board members, and the families it serves. More importantly, you’ll see how your specific role—whatever it is—fits into your agency’s results-oriented approach. Whether you’re in case management, administration, data entry, or direct services, this course helps you see the purpose behind your work and the difference it makes.