Crisis Communication Plan Template
Fill it in before you need it, so your first steps are ready when a crisis hits.
- 2 page PDF
- Fillable template
- Free, no signup
From the course Nonprofit Executive Leadership Fundamentals · Lesson 8
About this guide
Every nonprofit leader will face a crisis at some point: a funding loss, a staff conflict, public criticism, or an emergency in the community. How you respond in those first hours shapes trust in your organization. This free template turns crisis planning into one simple, fillable plan.
Record key contacts, decide who is told first and who makes the call for each type of emergency, and draft message starters for your board, staff, and community. Checklists cover how to communicate during a crisis, respond to public criticism, and handle staff conflict and performance issues.
What’s inside
Key contacts list
Eight prefilled roles, from board chair to local media.
Who decides what
Set who is told first and who decides for each emergency.
Message starters
Draft notes for your board, staff, and community ahead of time.
During a crisis
Six rules for clear updates and handling public criticism.
Conflict and performance
Simple steps for staff conflict, performance, and records.
Values based decisions
Decide what you protect first before pressure hits.
Who it’s for
Document preview
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