What is “Compliance message history” on the Enterprise plan?
This is an amazing new feature that lets Admin users review message history in any stream, even if they aren’t a member of that stream. Admins can search for messages by keyword, filter by date and export everything to Excel. They can also view and filter messages in private conversations. “Compliance message history” gives you the ultimate control over your account so you never miss a thing. This feature is still in Beta but if you would like access just send an email to “firstname.lastname@example.org” requesting Beta access.
How does videoconferencing work? Any limits on # of minutes or compatibility?
Videoconferencing is still in Beta. For now it is compatible with Chrome and Firefox or our desktop apps. For the moment it is not available on mobile. From any stream you can click on the camera icon and start a group videoconference with up to 5 simultaneous connections. We are offering unlimited minutes while it is in Beta. When officially launched you will have a certain number of shared minutes per month depending on whether you are on the Pro or Enterprise plan.
What is the “Advanced file organizer”?
The “Advanced file organizer” lets you view and search for all documents shared on your Hibox account. You can search by keyword, document owner, date shared and type of file. You can also filter by which stream the document was shared in. The “Advanced file organizer” gives you absolute control over the documents shared on your account. Never worry about not being able to find an important file again.
What “Integrations” are available on the Pro Plan?
You can integrate Hibox with Dropbox and Box for external file storage and Google Drive for collaborative documents with simultaneous editing. Post emails and attachments directly to your streams using custom email addresses generated in Hibox. Just activate from the “Integrations” setup page and select which email addresses you want to allow to publish email content in streams. Common use cases include sending the results from your company\'s website "Contact Us" form to a specific stream (ex. Sales Team) or signing up a stream for a mailing list or alerts (ex. email alerts from your bank or important industry mailing lists). Be on the lookout for more awesome integrations coming soon such as Google Calendar, LinkedIn, Salesforce and many more.
What does “Advanced task management” include on the Pro Plan?
Our “Advanced task management” allows you to create and assign tasks to specific users, add due dates, order by priority or add comments. You can create recurring tasks that automatically repeat daily, weekly, monthly or annually. You can also create subtasks to divide more general tasks into specific actionable pieces. Hibox Pro gives you access to our “Task” view where you can filter tasks by status, project or see tasks “Created by me” or tasks “Assigned to me”. If you are looking for a task or project manager, Hibox Pro is definitely the right plan for you!
What does “Basic task management” include on the Free Plan?
Our “Basic task management” allows you to create simple tasks to keep track of your team’s basic “To-Do’s”. These tasks will appear as a “To-do list” on the righthand panel in each stream. Users can mark tasks as completed by clicking the checkbox next to each task. With “Basic task management” you will not be able to assign tasks to specific users, add due dates, order by priority or add comments. You will also not be able to create recurring tasks or subtasks. You will also not have access to our “Task” view where you can filter tasks by status, project or see tasks “Created by me” or tasks “Assigned to me”.
What is “Limited search” on the Free Plan?
You can search the messages of the past two weeks in your chat history. This includes all messages sent in any stream. If you need to search for messages, documents or tasks further back in your chat history you can upgrade to our Pro Plan with unlimited search.
How much storage is included on the Free Plan?
Hibox Free includes 2GB total storage for your entire account. If you need more space you can upgrade to our Pro Plan which includes 5GB per user (ie. if you have 10 users you would have 50 GB storage).
Why should I pay for Hibox if there is a Free Plan?
Hibox Pro costs $4 dollars per user per month. But is it worth paying for Hibox Pro? Having a well-connected team and an easy, powerful way to keep track of your team’s projects are two of the biggest keys to a successful business. The investment you make with Hibox Pro is $4 a user a month - which amounts to just over 13 cents a day. This means that per user you pay less for an entire month of Hibox than the amount that same user spends daily on his or her two cups of coffee. We are proud to be able to offer such a complete solution at such an affordable cost and our team works round the clock to make sure you have the best experience possible.